Shopshmart.com, operated by Wecype Communication Pvt Ltd, strives to deliver your orders quickly, safely, and at affordable rates. This Shipping Policy outlines how we process, ship, and handle deliveries from all vendors on our platform.
Company Name: Wecype Communication Pvt Ltd
Address: D 214 International Trade Center, Majura Gate Road, Sagrampura, Surat - 395002
Contact No: +91 8890831521
Email: info@shopshmart.com
Orders are typically processed within 1–3 business days (excluding Sundays and public holidays).
During high-volume periods (like holidays or special sale events), processing may take longer.
Each vendor lists available shipping options for their products (e.g., Standard, Express, or Next-Day).
Estimated delivery times and charges will be displayed at checkout before payment.
Delivery times vary based on product category, vendor location, and chosen shipping method, generally ranging from 3–10 business days within India.
Shipping charges are calculated based on your location, product weight, and vendor policies.
Free shipping may be available for certain products and/or above a minimum order value, as indicated on the product or checkout page.
All shipping fees and taxes will be shown at checkout.
Once shipped, you will receive an email or WhatsApp message with your tracking number(s).
Track your order anytime using the provided link or in your Shopshmart account dashboard.
Currently, Shopshmart.com ships only within India.
Updates about international shipping will be announced on our website.
We do not deliver to P.O. boxes or military addresses.
Deliveries may be limited for certain remote locations; unavailable postal codes will be flagged at checkout.
If your order arrives damaged, defective, or is missing items, please contact us within 48 hours of delivery.
Attach photos and order details for faster resolution.
Vendors are responsible for resolving product issues; Shopshmart facilitates coordination.
Ensure your shipping address and contact details are accurate.
If you miss a delivery or if the address was incorrect, re-delivery may incur additional charges.
After two failed delivery attempts, the shipment may be returned to the vendor, and you will be contacted for further instructions.
All prices and shipping fees shown at checkout include required taxes/charges for delivery within India.
For future international shipping, import duties and taxes will be the responsibility of the recipient.
For shipping questions or issues, reach us at:
Phone: +91 8890831521
Email: info@shopshmart.com
Address: D 214 International Trade Center, Majura Gate Road, Sagrampura, Surat - 395002
