Customers may request returns within 7 days of delivery.
Returns are accepted only if:
- Product is unused.
- Original packaging is intact.
- Tags and labels are attached.
- Invoice is available.
Returns are not accepted for:
- Used products
- Damaged by customer
- Customized products
- Personal care items (if applicable)
- Products marked "Non-returnable"
Return requests should be emailed to:
info@shopshmart.com