Shopshmart.com, operated by Wecype Communication Pvt Ltd, provides this Cancellation Policy to clarify how order cancellations are handled across our multivendor platform. Please read carefully to understand your rights and responsibilities.
Company Name: Wecype Communication Pvt Ltd
Address: D 214 International Trade Center, Majura Gate Road, Sagrampura, Surat - 395002
Contact No: +91 8890831521
Email: info@shopshmart.com
Customers may request to cancel an order within 1 hour of placing it, provided the order has not yet been processed or shipped by the vendor.
To request cancellation, please contact our customer support as early as possible via phone or email with your order details.
Once the vendor confirms the order has been processed or dispatched, cancellation requests cannot be accepted.
Cancellation requests received after the time limit or after processing will be considered as returns or refunds according to the Return & Refund Policy.
Vendors reserve the right to cancel orders for reasons including out-of-stock products, pricing errors, or other unforeseen circumstances.
Customers will be promptly notified of such cancellations, and any payments made will be fully refunded.
Vendors and Shopshmart.com strive to minimize order cancellations to maintain a positive shopping experience.
Refunds for cancelled orders will be processed within 7-10 business days after confirmation.
Refunds will be made through the original payment method unless otherwise agreed.
Any transaction fees or payment gateway charges borne by Shopshmart.com will not be deducted from the refund amount.
Cancellation policies may vary slightly by individual vendors; please check product page details or contact the vendor if specified.
Shopshmart.com acts as a platform connecting buyers and vendors and coordinates cancellations but holds no liability for vendor-specific policies.
For cancellation requests or inquiries, reach us at:
Phone: +91 8890831521
Email: info@shopshmart.com
Address: D 214 International Trade Center, Majura Gate Road, Sagrampura, Surat - 395002
